Privacy Policies

Effective Date: July 23, 2026

At Love's Not Zero Sum, we believe trust is earned. We collect only the information we need to provide our products, improve your experience, and communicate with you. We don't sell your personal information in the ordinary sense of selling customer lists, and we'll always do our best to be transparent about how your information is used.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with us, we may collect the following information.

Information You Provide

When you place an order, create an account, sign up for emails, contact us, or participate in our community, you may provide:

  • Name
  • Shipping and billing addresses
  • Email address
  • Phone number
  • Payment information (processed securely by our payment providers)
  • Order history
  • Messages, reviews, photos, or other content you choose to share with us

Information We Collect Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser and device information
  • Pages visited
  • Time spent on our website
  • Referring websites
  • Cookies and similar technologies

This information helps us improve our website, understand how visitors use it, and provide a better experience.

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate about purchases and customer service requests
  • Respond to questions and feedback
  • Improve our products, website, and customer experience
  • Prevent fraud and protect our business
  • Send marketing emails if you've chosen to receive them
  • Measure advertising performance and improve future marketing efforts

Cookies & Similar Technologies

Like most online stores, we use cookies and similar technologies to help our website function properly, remember your preferences, understand website traffic, and improve your experience.

Cookies also help us measure the effectiveness of our advertising and better understand what visitors find interesting.

Most web browsers allow you to control or disable cookies through your browser settings. Please note that some parts of our website may not function properly if cookies are disabled.

Advertising & Analytics

We work with trusted service providers that help us understand how visitors use our website and, when appropriate, show relevant Love's Not Zero Sum advertisements on other websites and social media platforms.

These partners may use cookies and similar technologies to measure advertising performance and personalize the ads you see.

Depending on where you live, you may have the right to opt out of certain targeted advertising activities. Please see our Data Sharing & Privacy Choices page for more information.

Sharing Your Information

We share personal information only when it's necessary to operate our business and serve you.

This may include:

  • Payment processors
  • Shipping providers
  • Our ecommerce platform and website hosting providers
  • Email marketing providers
  • Analytics and advertising partners
  • Professional advisors when necessary
  • Government agencies or law enforcement when required by law

We do not sell your personal information in the ordinary sense of selling customer lists to other businesses.

Marketing Emails

If you choose to subscribe to our emails, we'll occasionally send updates about new products, stories, events, promotions, and community news.

You can unsubscribe at any time using the unsubscribe link included in every marketing email.

How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary to:

  • Complete your orders
  • Provide customer support
  • Meet legal, accounting, and tax obligations
  • Resolve disputes
  • Protect our business

When information is no longer needed, we'll securely delete or anonymize it where appropriate.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your information
  • Receive a copy of your personal information
  • Opt out of certain targeted advertising activities

If you'd like to exercise any of these rights, please contact us through our Contact page.

Children's Privacy

Our website isn't intended for children under the age of 13, and we don't knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can remove it.

Keeping Your Information Secure

We use reasonable administrative, technical, and physical safeguards to protect your personal information.

While we work hard to protect your information, no method of transmitting or storing data over the internet is completely secure, so we can't guarantee absolute security.

Data Sharing & Privacy Choices

As described in this Privacy Policy, we may collect personal information through cookies and similar technologies and share certain information with trusted advertising and analytics partners to help us understand how our website is used and to show more relevant Love's Not Zero Sum advertising.

Depending on where you live, these activities may be considered a "sale," "sharing," or "targeted advertising" under certain U.S. state privacy laws.

If you have the legal right to opt out of these activities, you may do so by following the instructions provided through our Data Sharing & Privacy Choices tools.

If you visit our website with the Global Privacy Control (GPC) signal enabled, we'll honor that preference where required by applicable law by treating it as a request to opt out of activities that may be considered a sale or sharing of personal information for that browser and device.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal obligations.

When we do, we'll update the Effective Date at the top of this page. Continued use of our website after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, we'd be happy to help.

Please contact us through our Contact page.

We believe privacy, like everything else we do, should be handled with kindness, transparency, and respect.